Other passengers pulled her back into the aircraft, but she died of her injuries. Before the doctor got through, however, Michael was able to search for news online that could have affected Jennifer. While other passengers were able to pull her back into the aircraft, witnesses reported that she was in cardiac arrest as some aboard the plane attempted to revive her. Kelly said he was not aware of any issues with the jet and engine involved in the accident and the plane was last inspected on April 15. During the 15 minutes following the engine failure, Southwest flight captain Tammy Jo Schults piloted the aircraft to a safe landing at Philadelphia (PHL) at 11:23am ET, just 56 minutes after departure. [28], On May 3, 2018, the NTSB released an investigative update with preliminary findings:[3], The NTSB held an investigative hearing on November 14, 2018. Then the doctor called and said, "I'm sorry, Michael, but we've done everything we can but we couldn't save her," and I just dropped the phone. [25], On April 30, 2018, the aircraft involved in the accident was released by the NTSB and was flown by Southwest Airlines to a service facility performing major services on Boeing aircraft at Paine Field in Everett, Washington for repairs.[26]. We are so appreciative of the outpouring of support from family, friends and our community. They added that they will not participate in interviews as they focus on working with investigators. The airport released the following statement: "SouthwestAirlines flight 1380, which departed LaGuardia for Dallas Love Field (DAL), diverted to PHL because of an operational event. She landed us safely in Philly. The passenger in the window seat, Jennifer Riordan, was fatally injured the first death on a US airline flight since 2009. She was a well-known leader who was loved and respected. It definitely was not turbulence so we knew something was wrong," she told the Canadian broadcaster. Co-Pilot During Fatal Southwest Flight With Engine Failure Identified", "Inside Southwest Flight 1380, 20 Minutes of Chaos and Terror", "Southwest gives $5,000 checks to passengers on Flight 1380", "The Southwest Airlines victim was a Wells Fargo executive and mom of two", "Harrowing details released on Southwest flight where woman was partially sucked out window, killed", "Bureau d'Enqutes & d'Analyses on Twitter", "Southwest Airlines jet engine 'explosion' leaves woman dead", "Debris from Southwest plane recovered in Berks County", "Airworthiness Directives; CFM International S.A. Turbofan Engines", "FAA Emergency Airworthiness Directive 2018-09-51", "FAA Statement on Issuing Airworthiness Directive (AD)", "Emergency Airworthiness Directive AD No. Updated on: April 23, 2018 / 2:53 AM She was planning on going to Chicago so I don't think you --' just absolute denial. "I said, 'Yes, but she wasn't going through Philadelphia. Updated at 9:50pm: The family released a statement Tuesday evening, saying: "Jennifer Riordan has passed away as a result of previously reported events on Southwest Airlines flight #1380. MR: I immediately switched to the second and third phone calls that I had to make -- the worst ones of my life -- to her father and her mother -- and then trying to figure out how to tell the kids that their mom wasn't coming home. For further details of our complaints policy and to make a complaint please click this link: thesun.co.uk/editorial-complaints/, Banking executive Jennifer Riordan suffered fatal head injuries, A piece of shrapnel blew from the engine into the side of the plane and shattered this window, The plane's engine shot a shard of shrapnel into the window before the jet plunged around 20,000ft in just five minutes, The Southwest Airline jet engine exploded and even ripped a hole in the plane, Investigators examine damage to the engine of the Southwest Airlines plane, Pilot Tammie Jo Shults is being hailed a hero for safely landing the plane, Her heartbroken husband and kids described her as the 'bedrock of our family', Hundreds have posted their condolences on social media, The plane went from 30,000 feet to 13,000 feet in five minutes, Air traffic control audio from moment Southwest Airlines jet engine exploded during flight near New York, Fearful passengers pictured wearing oxygen masks during the emergency landing, Jennifer's last tweet, sent just the day before she was killed in the mid-air tragedy, Passengers said they were injured by a piece of shrapnel which blew from the engine into the side of the plane, An emergency official tries to calm passengers on-board, Passenger Kristopher Johnson took this photo of the damaged engine, This Southwest Airlines plane, pictured sitting on Philadelphia International Airport runway, made an emergency landing earlier today, Southwest flight 1380from New York to Dallas, revealed she had "injured passengers" who would require medical help, Independent Press Standards Organisation (IPSO). Out of respect for the family and their privacy, we've nothing more to share at this time.". The plane was moved into storage at Victorville on June 7, 2018. I'm still in denial.". He also mentioned that somebody had found a part from the jet 70 miles north of the Philadelphia International Airport. He's been that day since we met when we were teenagers and I just didn't know it and now I do. Improve earnings, maximize rewards and track progress toward dream trips. "This is a sad day, and on behalf of the entire Southwest family, I want to extend my deepest sympathies for the family, and the loved ones of our deceased customer. ", Blunt trauma is "usually immediately life-threatening on that kind of scale.". On November 19, 2019, following the aforementioned hearing, the NTSB released the final report on the accident. Sign up for notifications from Insider! This is a calling that he has and he did amazing," said Stephanie Needum, who was on board Flight 1380. Southwest has confirmed it is giving passengers on the flight $5,000. [2]:91, On the day of the incident, Elaine Chao, the United States Secretary of Transportation, made a statement to "commend the pilots who safely landed the aircraft and the crew and fellow passengers who provided support and care for the injured, preventing what could have been far worse. We do ask that those who seek to express their condolences and prayers as well as media outlets respect our privacy at this time. But foremost, she is the bedrock of our family. 1380," Riordan's family said in a statement obtained by ABC News. Fellow passengers helped pull Riordan back into the plane. The official cause of death for Jennifer Riordan, a 43-year-old Wells Fargo executive from Albuquerque, New Mexico, was recorded as "blunt trauma impact.". National Transport Safety Board Chairman Robert Sumwalt said investigators are currently classifying the event as an "engine failure.". Sarah Eamigh, a passenger on the flight, told CNN partner CTV News that passengers sensed something was wrong during that 2017 flight. Landing a plane, even a crippled one, is somewhat SOP for any airline Pilotas it should be. The incident involving Flight 1380 was featured on the fifth episode of season 21 of the Canadian documentary series Mayday, known in the United States as Air Disasters. Get browser notifications for breaking news, live events, and exclusive reporting. Thanks to the general public, these and other parts have been found. Please enter valid email address to continue. He said it could ultimately be classified as an uncontained engine failure, though that is a technical term which depends on where, precisely, the parts that left the engine originated from. The entire auditorium was reportedly on their feet. Access your favorite topics in a personalized feed while you're on the go. The flight, traveling from KVC: If you could talk to her today what would you tell her? Jennifer Riordan became the first person to die in an accident on a U.S. airline in nearly 10 years when an engine on Southwest Flight 1380 failed and parts of it smashed a window. View our online Press Pack. [39] Following the accident, Lilia Chavez, a passenger on board the flight, filed a lawsuit against Southwest Airlines claiming that she suffers from post-traumatic stress disorder since the accident. Her husband, Michael Riordan, is the former Chief Operations Officer for the City of Albuquerque. [42], The aircraft, N772SW, a Boeing 737-7H4, was subsequently flown to Boeing in Everett on April 30, 2018 for repairs. 2018 CBS Interactive Inc. All Rights Reserved. Jennifer Riordan, 43, was the first person to die on an American airline in almost 10 years in the April 17 incident. PEOPLE was unable to immediately reach the Philadelphia Medical Examiners Office for further comment. She and Mike wrote a love story unlike any other. ", Although some passengers described the plane as being in "free fall" on social media, flight data shows that the aircraft descended from over 30,000 feet to 13,000 feet in five minutes. "I immediately thought of the kids and how do you tell your kids their mom was gone," Michael said, referring to the couple's young son and daughter. At this level of the aviation game, all Pilots (and Co-Pilots, if we must use the term), whether coming from military or civilian backgrounds, are plenty experienced at manipulating the controls and handling the emergency at hand. Riordan was the only one of the 149 people on board who suffered severe injuries. Other passengers attempted to cover the window as the pilot rapidly descended from above 35,000 feet. The world ate up the dramatic headlines: TAMMIE JO SHULTS, WHO CALMLY LANDED SOUTHWEST FLIGHT 1380, BROKE BARRIERS AS A FIGHTER PILOT., SOUTHWEST PILOT OF FLIGHT 1380 IS NAVY VETERAN HAILED FOR HER NERVES OF STEEL., SOUTHWEST PILOT, A FORMER NAVY FIGHTER PILOT, PRAISED FOR HER NERVES OF STEEL DURING THE EMERGENCY.. MR: Absolutely! Southwest Airlines pilot praised for safe emergency landing, Flying bug found at Walmart turns out to be rare Jurassic-era insect, Elizabeth Holmes has second child, seeks to delay prison, Where things stand in the Alex Murdaugh double murder trial, fatally injured when she was sucked partway through the window, Southwest passengers describe rushing to help victim after jet engine explosion, Photos from damaged Southwest flight show passengers not heeding safety directives, Southwest passengers rushed to help the injured and dying, Capt. ALBUQUERQUE, New Mexico --Family and friends gathered Sunday to mourn an Albuquerque bank executive who died after the Southwest Airlines plane she was onblew an engine in midair. Here are the best cards for making your trip more comfortable. DALLAS Southwest Airlines (WN) Flight 1380 was a Boeing 737-7H4 that experienced an uncontained engine failure in the left CFM56-7B engine. Check here before booking an award fare. February 27, 2023 equitable estoppel california No Comments . [36], On May 1, 2018, U.S. President Donald Trump welcomed crew members and select passengers in a ceremony at the Oval Office of the White House, thanking them all for their heroism. [37], Southwest Airlines gave each passenger $5,000 and a $1,000 voucher for future travel with the airline. What is the real story when an airliner falls out of the sky, to use a popular, if grossly melodramatic and inaccurate, media term? In aviation, an engine cycle generally consists of an engine start, an aircraft takeoff, an aircraft landing, and an engine shutdown. I have no idea how I can do this without her but because of her I know I can. Photo by Cinnamon Wolfe, courtesy of the Riordan family. A passenger later told me he pulled the woman who had gone out the window in and the top part of her body was out of the window., The passenger continued, They were fighting to get her back in. The pilot who reportedly landed Southwest flight safely", "Darren Ellisor - Airline Pilot - Southwest Airlines", "Who Is Darren Ellisor? Down in the chest, internal organs, such as the lungs and heart, may become bruised, and major blood vessels might tear. "Why's everybody so quiet this is a celebration? Flight 1380 was a regularly scheduled passenger flight from New York LaGuardia Airport to Dallas Love Field. / CBS/AP. For an explanation of our Advertising Policy, visit. Authorities said Riordan was fatally injured when she was sucked partway through the window, sending passengers scrambling to help her as the aircraft shook violently and went into a rapid descent. Terms apply to the offers listed on this page. All 49 people on board, as well as one person on the ground, died in the crash. PHL Flights continue to arrive and depart but passengers should expect delays.". He was 17 years old. "I saw one passenger brought to the hospital, like, 'OK, but the whole plane didn't crash,'" he said, adding, "I was like, 'She can't be injured that bad she's just in a hospital, but I can get out there and I can hold her hand and love on her.'". Sunday night, her husband Michael spoke first by bringing humor to the somber crowd, according to KRQE-TV. Photo: National Transportation Safety Board, Southwest Flight 1380: Anatomy of an Inflight Emergency, Airbus A321 Captain with over 22,000 flight hours, and 37 years flying for a major US airline. [10] A spokesperson for the Philadelphia Department of Public Health stated the cause of death of the passenger was blunt force trauma to the head, neck and torso. jennifer riordan settlement. The flight crew reported initial communications difficulties because of the loud noises, distraction and wearing oxygen masks, but as the aircraft descended, communications improved. Here's what happened on the fatal Southwest Airlines flight [10][38] Southwest Airlines bookings fell following the accident, resulting in a projected decline in revenue for the airline for the second quarter of 2018. Michael Riordan met his wife Jennifer in a shopping mall 29 years ago. The oxygen masks automatically deployed in the cabin. This was the first fatal airline accident involving a U.S. passenger carrier since the crash of Colgan Air Flight 3407 in February 2009 and the first aircraft accident involving Southwest Airlines that resulted in the death of a passenger. ALBUQUERQUE, N.M. -- Family and friends gathered Sunday to mourn an Albuquerque bank executive who died after the Southwest Airlines plane she was on blew "Everyone is here tonight because Jennifer helped to fill our hearts with love and I just want you to know and leave here tonight, you filled her heart with love too," he said. Webstory of flight 5390 where the pilot was sucked out of. Southwest Airlines Chief Executive Officer Gary Kelly expressed gratitude that no one else was seriously injured, but described the passenger's death as a "tragic loss.". Jennifer was 10 minutes late to our wedding so I'm paying her back a little bit," Michael said. Riordan and her husband, Michael Riordan, a former chief operating officer for the city of Albuquerque, were married for more than 20 years. Marty Martinez, who live-streamed the emergency landing from two rows behind her, said "there was blood everywhere". Last week, Michael's world changed when he learned Jennifer had been killed on Southwest Flight 1380 after an engine failed 32,000 feet above the ground on April 17. You are a credit to navy aviators. This material may not be published, broadcast, rewritten, or redistributed. The Boeing 737 had just departed New York's LaGuardia Airport en-route to Dallas when the left engine exploded and ruptured metal flew towards a window. "The captain was able to recover the plane quite fast, however, we were definitely nervous because the vibrating was probably occurring a good five to eight minutes. ALBUQUERQUE, New Mexico -- Family and friends gathered Sunday to mourn an Albuquerque bank executive who died after the Southwest Airlines plane she was on blew an engine in midair. Are you married to Jennifer Riordan?'" Riordan, 43, was critically injured as she was sucked out of a window of the plane that broke in the engine explosion. I forgot the name of the hospital and I said, "well, my wife was flying to Chicago today so you must be looking for somebody else." The number-13 fan blade had separated at the root; the, The number-13 fan blade was examined further at the NTSB materials laboratory. Copyright 2023 CBS Interactive Inc. All rights reserved. Best card for premium perks while traveling, Capital One Venture X Rewards Credit Card, The Business Platinum Card from American Express, Traveling for spring break? For example, on American Airlines Flight 550, an A320 flying from PHX (Phoenix) to BOS (Boston), after Captain Mike Johnston suffered a heart attack, the First Officer took over, diverted to SYR (Syracuse), and landed safely. is a former senior travel features reporter at The Points Guy who covered everything from personal finance to travel and aviation. She just called to check in on the day, how, what we were going to do that night when she got home and we ended with "I love you, safe travels.". Robert Sumwalt, Chairman of the National Transportation Safety Board (NTSB), gave a brief report on the incident on Tuesday afternoon, confirming the fatality and stating that the NTSB would conduct a thorough investigation into what occurred. MR: There was a chaplain from a hospital that called and he said, "well I'm from Philadelphia." But, that is only a very small part of the story; tiny anecdotes gleefully doled out as morsels to an ADHD public more interested in sound bytes than the full truth behind the yoke. Our hearts are heavy. Bipartisan Senate group unveils rail safety bill in response to Ohio derailment, What to know about Shigella bacteria as drug-resistant strain spreads, Husband of Southwest incident victim speaks, Husband of Southwest incident victim: "I have no idea how I can do this without her". He said, "No, there was a plane that was diverted here. Had my back," Andrew Needum said. Get browser notifications for breaking news, live events, and exclusive reporting. The incident took place after WN1380 departed from New YorkLaGuardia Airport (LGA) en route to Dallas Love Field (DAL) on April 17, 2018. Sign up for our newsletter for the latest tech news and scoops delivered daily to your inbox. Eight other passengers received minor injuries. KVC: Do you see her as your guardian angel now? We pay for your stories! Federal investigators said Tuesday afternoon that one person was killed after a failed engine forced a Southwest Airline flight to make an emergency landing in Philadelphia. Graphic details come out in fatal Texas-bound Southwest fligh An official told CBS News that CFM has sent representatives to the scene to support the investigation. Do Not Sell or Share My Personal Information. Michael sat down with ABC News in his hometown of Albuquerque, New Mexico, to share how he learned about Jennifer's death and how he broke the news to their young children. As of 2021, the aircraft has not been flown. The flight crew carried out an emergency descent of the aircraft and diverted it to Philadelphia International Airport (PHL). Baby's body found after huge search, as cops quiz Constance Marten & lover, Meg & Harry 'stunned' by King's 'cruel' Frogmore eviction 'punishment', Harry and Meghan evicted from Frogmore Cottage by King Charles after Spare memoir, Emmerdale's Amy Nuttall caught cheating hubby after sexy lingerie slip-up, News Group Newspapers Limited in England No. The book was published in the United States on October 8, 2019. Southwest victim was partially sucked out of shattered window, The importance of preparing emotionally for retirement. The death of 43-year-old Jennifer Riordan on Flight 1380 was the first in a U.S. commercial aviation accident since 2009, according to National Transportation Safety Board (NTSB) statistics. The left side engine of the Boeing 737-700 suddenly blew out just a few minutes after taking off from LaGuardia (LGA) at 10:43am ET for Dallas Love-Field (DAL). A witness on Southwest Airlines Flight 1380, with 149 people aboard, told CBSN earlier Tuesday that he saw a window blow out on aisle 17 and that a woman was critically injured. The chaplain told Michael he was going to have the doctor call him. At this time, passengers are coming down a mobile stairway and are being bussed to the terminal. This directive was issued as a one-time inspection requirement. Two minutes later, Michael said, the doctor called and told him they were sorry and had tried everything they could to save his wife but she didn't make it. Southwest said in a No one can take her from my heart and no one can take her from our family. He is a former News and Homepage Editor who has covered everything from breaking news to Sunday night award shows. This tells me that, after their emergency descent (a rapid dive to a lower altitude, due to cabin depressurization), Captain Shults may have initially assigned Pilot Flying (PF) duties to First Officer Ellisor, while she managed the issue (Pilot MonitoringPM). The Fire Commissioner of Philadelphia stated that, during an emergency landing, descent happens in a fairly rapid manner.. We extend our deepest sympathies to her family and friends. (Adolphe Pierre-Louis/The Albuquerque Journal via AP) 679215 Registered office: 1 London Bridge Street, London, SE1 9GF. 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Wells Fargo also issued a statement about Riordan saying she was "loved and respected": "The Wells Fargo family is saddened to learn of the death of our friend and colleague Jennifer Riordan -- a Community Relations leader in Albuquerque, New Mexico. Fragments from the inlet and cowling struck the wing and fuselage and broke a window at row 14 in the passenger compartment, which caused rapid decompression of the aircraft. Upon learning of the passengers' injuries, however, she decided to speed the approach and expedite landing. Riordan's upper body was sucked out of a plane window by sudden decompression when an explosion of the plane's left engine broke her window. On an American airline in almost 10 years in the United States on October 8 2019. Plane that broke in the April 17 incident AP ) 679215 Registered Office: 1 London Bridge,. 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Told the Canadian broadcaster they added that they will not participate in interviews as they focus on working investigators. That he has and he did amazing, '' she told the Canadian broadcaster sunday... All 49 people on board who suffered severe injuries 1380 was a regularly scheduled passenger flight from New York Airport. Southwest said in a shopping mall 29 years ago hospital that called he! The only one of the passengers ' injuries, however, she decided to the... Blunt trauma is `` usually immediately life-threatening on that kind of scale. ``: do you see her your., 2018 call him foremost, she is the former Chief Operations Officer the... Travel features reporter at the Points Guy who covered everything from breaking news, live,! Bit, '' said Stephanie Needum, who live-streamed the emergency landing from two rows behind her said... If you could talk to her today what would you tell her `` immediately! This time. `` personal finance to travel and aviation pilot rapidly from... 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