The Payment Service will enable you to accept and process payments from your customers (i) by Card or their smartphone, tablet or other compatible mobile device enabling them to take contactless smartphone/device transactions through the use of the App installed a) on your smartphone, tablet or other compatible mobile device connected to your Zettle Reader, b) on a compatible mobile device enabling you to take contactless payments directly in the App (the Tap on Phone Service), or c) directly on a Zettle Reader enabling you to take contactless payments, (ii) when your customers pay an invoice online using a Card or any other online payment method made available by us in your jurisdiction (the Invoicing Service), (iii) when your customers pay for your products and/or services through a payment link provided to your customer by email, text message or similar communication tool, and (iv) by redeeming gift cards issued by you using our gift card service (the Zettle Gift Card Service). - Your client then pays x in fees (VAT position on fee TDB here). How the refund is processed through the Payment Service depends on which group of Merchants you belong to in accordance with section 1 above: If you are a Zettle-only Merchant or a Connected Merchant, for approved refunds, we will deduct the refund amount (including any applicable fees) from funds owed to you from the processing of other transactions, or funds credited to your Zettle Account. Through the Zettle Account settings, you may select and instruct us to maintain funds on your Zettle Account specifically for funding refunds or to expedite execution of refunds. Your use of the Zettle Gift Card Service may mean that you are: a) issuing electronic money in the United Kingdom, which may require you to be authorised by, or registered with, the Financial Conduct Authority (FCA) as an electronic money institution (EMI) pursuant to the Electronic Money Regulations 2011 (EMRs); and/or b) providing payment services in the UK, which may require you to be authorised by, or registered with, the FCA as an EMI pursuant to the EMRs, with permission to carry out payment services; or as a payment institution (PI) pursuant to the Payment Services 2017 (PSRs). Check it out here. If you use only the Payment Service and do not have a PayPal Account, you have a stand-alone Zettle Account ("Zettle-only Merchant"). iZettle fees are one of the lowest around compared with similar payment solutions. Subject to sections 16 and 17 of the General Terms and Conditions, we are further liable to ensure that funds credited to your Zettle Account are paid out to your Designated Account in accordance with section 14, provided that we have received such funds from the relevant Card Scheme, Acquirer or third party financial institution, as the case may be, on the Client Account. If you are a Fully Merged Merchant, for approved refunds, we will deduct the refund amount (including any applicable fees) from funds owed to you from processing of other transactions, or funds on your PayPal Account. This fee is the only fee for transactions that you pay to Zettle. You must provide us all information and documentation in your possession as to the circumstances of any such error and/or unauthorised or illegal use of your Zettle Account and take all reasonable steps requested by us to assist in our investigation. By creating a Zettle Account (defined below) you accept and agree to comply with these Payment Terms and Conditions. If a customers Card includes an electronic chip, you must always prioritise obtaining chip and PIN authorisation before obtaining a signature. The Zettle app is free to download. For example, if you purchase a pair of shoes for $100, and the value-added tax rate is 20%, you would pay $20 in VAT at the register . You may only use the Invoicing Service in order to issue, manage and administer invoices in accordance with these Payment Terms and Conditions. You receive a 1% (of gross) payment fee and receive 118.80. All refunds and adjustments related to Card transactions must be made to the customers Card. Each monthly VAT invoice contains a summary of VAT-eligible fees (in USD) deducted in the previous month. Is there VAT on iZettle fees? transactions made using the contactless induction technology in a Zettle Reader or a compatible mobile device supporting contactless transactions made by Card or smartphone/device transaction using near field communication technology or QR codes), however you may not process a contactless transaction with a value exceeding the prevailing amount limit for that transaction set by an Acquirer, a Card Scheme and/or us from time to time, as set out on our Website. Price includes a USB cable for charging. Izettle fees. You have a sale of 100 + VAT and a 'purchase' (for want of a better word) of 1 + VAT. Last update and effective as of: 7 December 2022. These Payment Terms and Conditions will survive your termination of the Payment Service for so long as is necessary in our discretion to carry out their intent. We may perform additional credit checks and verifications from time to time to determine whether you continue to be eligible for access to and use of the Payment Service. If you do not agree to these Payment Terms and Conditions (or if you do not have the right to bind the company or other business entity you are representing), you are not permitted to access or use the Payment Service. et Cie, S.C.A. A Card transaction will be deemed completed when we have received the funds from the relevant Card Scheme or Acquirer. I note there is no VAT on iZettle charges and others who offer the same service. You undertake to inform your customers of the possibility to pay by Card by displaying signage for all Card options provided by us as possible payment methods in your physical store or online. However IZettle pay the client 120 less 1.75% ie 117.90. You are solely liable to, and responsible for, reporting your activities to the FCA in accordance with the provisions of the PSRs or EMRs. VAT on this is 20. Card transactions via your online store cost 2.5% each, while . You further agree that we may share information about a Chargeback with your customer, the customers financial institution and the Acquirer, and our other service providers in order to investigate and/or mediate a Chargeback. You can view information and reports about the fees associated with each transaction at my.zettle.com. In the absence of relevant Commercial Entity Agreement(s), we will not be able to accept transactions in excess of these thresholds. Common questions in regards to our Terms & Conditions, Sign up to Zettle and connect with your Paypal account, How does the Zettle app work with the reader, Amount reserved in customer's bank account, How to scan a barcode using your smartphone or tablet, Connecting your iPhone or iPad to the internet via your printer, The Zettle Terminal built-in barcode scanner, How to write terms and conditions for your invoices, Changing email address and account settings, How we process contact details of cardholders, Reporting fake or suspicious emails and communication, Recording of telephone calls to Zettle's customer support. My client pays 1.75% of the transaction value on sales made via her IZettle machine. We will provide you with information regarding payment transactions with a reference enabling you to identify the transaction, the amount of the transaction in the currency in which your Zettle Account is credited and the amount of the Fee for the transaction. The Invoicing Service enables you, when your customer chooses to pay by invoice, independently to collect information concerning your customers and to subsequently store and process such information about your customer to the extent necessary for you to issue, manage and administer invoices through the use of the Invoicing Service (Customer Information). Internet connection and data usage For Zettle to work, you need to be connected to a 3G, 4G or wifi network. An authorised payment transaction may not be withdrawn by you or your customer after the end of the day on which your customer authorised the transaction. Customer Information may include e-mail address, name, address, personal identification number (or equivalent), trade name, registration number, telephone number and information concerning the purchase. However I am confused by the impact of the ruling in HMRC v NEC which seems to say transaction charges are subject to VAT. The PayPal Zettle app carries no monthly fees. The Payment Service is a payment service exempt from VAT. Zettle uses Bambora and Elavon as its acquirers in the EU. Pay the customer invoices in full to the iZettle account. By signing up for the Payment Service, you instruct and authorise us to perform credit checks, sanction controls and other verifications which may require that you supply such additional information and documentation as is reasonably required for us to verify your identity and fulfil all our anti-money laundering, counter terrorist financing and other regulatory obligations. The costs and fees of both compare well. Luxembourg B 118 349), is a duly licensed Luxembourg credit institution under the prudential supervision of the Luxembourg financial sector authority, the Commission de Surveillance du Secteur Financier.Copyright 2022 PayPal Inc. Notwithstanding the foregoing, we will handle any errors in accordance with what is set out in section 21. You may not issue gift cards through the Zettle Gift Card Service valid longer than thirty-six (36) months from the date of issuance. PayPal (Europe) S. r.l. We will start to charge VAT on all of our fees from 1 September 2020 regardless of your VAT status. Payouts to your Bank Account are executed, at least in part, by third party financial institutions. You are also responsible to contact us if you suspect that your Zettle Reader has been tampered with or stolen. These payment terms and conditions, including the terms, policies, guidelines and instructions referred to herein, (Payment Terms and Conditions) and the general terms and conditions governing your access to our services (General Terms and Conditions) constitute a legal agreement between PayPal (Europe) S. r.l. Defined terms used in these Payment Terms and Conditions will have the same meaning as those used in the General Terms and Conditions, unless otherwise defined herein. However the amount can't be matched from the bank, as the amount from the bank is the net figure. I'll be here to answer them . We may add, delete and amend certain payment methods at any time and the Card Scheme Rules and the Specific Terms may also be amended from time to time in accordance with the relevant terms and conditions. For the purposes of these Payment Terms and Conditions, PayPal Account shall mean the PayPal business account opened pursuant to the PayPal User Agreement. Under the PSRs and EMRs, a person providing payment services or issuing electronic money without FCA authorisation or registration in reliance on the exclusion known as the limited network exclusion (LNE), must notify the FCA where the total value of the payment transactions executed through such services and/or made with the electronic money in any period of twelve months exceeds 1 000 000 euros (or its equivalent in foreign currency). This includes a transaction reference, the costs charged to you as a Zettle user (including the split between the interchange fee and the Zettle fee) and the amount of the transaction in the currency of the Zettle account.Information in the fee schedule There are three types of fees set out in the fee schedule. We may also request your permission to do a physical inspection at your place of business and to examine your books and records that pertain to your compliance with these Payment Terms and Conditions. You need a Zettle control account in the software. The nature and extent of consumer protections may differ from those for firms based in the UK. You agree that you will not provide any false or misleading descriptions of any payment transaction that you submit through the Payment Service and that the descriptions given within itemised transactions will be an accurate and true description of the products and/or services being purchased. 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