Frequently Asked Questions. Street Suffix: Answer the customer service representative's account questions. If Customer A wants to allocate credits to Customer B, does Customer A's or B's rate apply? But if you want to change the identity of the account holder, you're going to have to create a new utility account. In Massachusetts, customers with net metered distributed generation systems may allocate net metering credits to other National Grid electric accounts within the same ISO-NE load zone. To do this, you'll need to call the utility company and follow its process for switching the account to your name. It's easy to manage your National Grid accounts, view bills, and make payments online. Many energy consumers prefer to keep paper records of their bills. Landlords often insist that tenants set up their own accounts with the utility company and pay their own bills. If you move out of state or to another utility or load zone, your Net Metering Credits are forfeited. It's easy to manage your National Grid accounts, view bills, and make payments online. Ask to speak to a customer service representative. It is a rate specific to Qualifying Facilities determined by ISO-NE. Please refer to the
You will have a new payer name for your account, but the name at the top of the bill will be the same. Do I have to own the generating facilities that I install? This is not to be confused with an isolated (or backup) generating system, which does not operate in parallel with the utility grid. See Section 1.12 in the Net Metering Provision. Calling National Grid directly: 1-800-642-4272 (M-F, 7am-7pm) Customers choosing to call National Grid will need to provide the following information to start service: Your name and full contact information (phone number, and email address, if you have one) Your Social Security Number, or your passport number. Could I Net Meter? Allocation of credits is not allowed to gas accounts per the Net Metering Tariff. For example, as of publication BGE charges $20 to customers if a meter is already installed on the property and $40 if it has to install one. Date you want the bill switched to your name. Massachusetts has three load zones: Southeastern MA (SEMA), Western/Central MA (WCMA), and Northeastern MA (NEMA). For Expedited or Standard Applications, National Grid will provide the Exhibit H as an attachment to the Interconnection Service Agreement. Interconnecting Customers are allowed to submit a final revised Schedule Z form prior to receiving the "Authorization to Interconnect"(and then up to twice per year after receiving the Authorization to Interconnect). Similarly, clouds that block the sun will reduce the power output from solar panels. Utilities are not automatically granted the RECs (Renewable Energy Certificates). Copyright @ 2023 National Grid USA Service Company, Inc. All rights reserved. The sections that refer to the "Interconnecting Customer" in the Exhibit H should include information about the third party system owner. And its completely understandable that you wouldnt want the wrong name on your financial documents. Register here to get started. Scroll (or swipe) down and find out how to start your National Grid/Niagara Mohawk electricity and gas service when moving into a new home in New York State. You can review your account information, billing status, analyze your energy use, sign up for programs, and report service issues, including outages. or
Find out if National Grid serves your location. No, the customers cannot see what percentage of net metering credits they are receiving; they are only able to view the dollar value of the net metering credit they have received. Be prepared to give your Social Security number and past addresses so the company can run the checks. Host Customers generate electricity on the Customer side of the meter. Does the government entity have to own the distributed generation system or simply be a party to the transaction/receiver of credits in order to fall under the 3% government net metering cap? Go to Forgot User Name . Once the cap is reached, is there a way for on-site solar facilities to interconnect? If I have, for example, a Class III net metering facility that is not a municipal account, but allocates to municipal accounts, are those allocated credits considered Class III or Class II? However, the Interconnecting Customer (i.e. Sign-In ID
Keep your phone close, we'll give you a call as soon as we can , There was an error saving your details, please try again, papernest allows you to switch your gas and electricity contracts in just a few minutes, Suppliers offering Smart Export Guarantee, Utility Bills: How to understand and Optimize them, As Juliet once asked Romeo Whats in a name?. I'm moving into a house with a self-generation system already installed. Video of the Day Step 2 You can manage the details on your utility accounts by logging into your supplier's website, or contacting them via email or over the phone. (For simplified applications, this must be submitted with the initial application. What happens if I have a system behind my meter (i.e. New residents can start up service with National Grid one of two ways:Using the National Grid "Start Service" online form to submit a request, orCalling National Grid directly: 1-800-642-4272 (M-F, 7am-7pm). I'm moving into a house with a self-generation system already installed. The Host customer must be in the name of the government entity. 1) The current meter reading will be lower than the previous reading. National Grid is not responsible for the terms and conditions of any agreement between the Host Customer and the third party system owner. As a regulated utility, National Grid is the only company that can deliver your energy service, but their prices are regulated by the New York Public Service Commission. HVAC, consumer electronics, lights) that can be turned off and on based on the needs of the customer. The RECs are separate from the power the distribution company is buying. Track your energy usage and get tips to save energy and money. Whether for electricity or natural gas, the price you pay can be broken down into two main charges: National Grid is the transmission and distribution utility (TDU) company, meaning that it is responsible for delivering energy to consumers. If you wish to pursue a transmission interconnection as a Qualifying Facility (the local retail company would purchase 100% of output) then you would follow a state jurisdictional process which is administered by the (Distributed Generation) team. Documents and directions for submitting the interconnection application under Schedule 23 can be found at http://www.iso-ne.com/genrtion_resrcs/nwgen_inter/smgen_20/index.html.This process is led by ISO New England and would consist of an initial scoping meeting to discuss regional/local planning variables, an overview of the proposed project, and next steps for the System Impact study phase. It is responsible for managing the bulk power generation and transmission systems in New England. This will be determined on a case by case basis once credits have been generated on the account. You have reached the end of the nav drawer. These cookies allowed us to study how users navigate on the website. What types of generating facilities can be used for net metering? password? One moment while we retrieve your results, Please correct the following highlighted entries below. How is output metered and purchased at a Qualifying Facility? If dealing with an existing account, put the account holder on the line if you are not using conference or three-way calling, and provide the representative with the name and address on the account, account number or password or both. You may also reach us via email from our website at www.nationalgridus.com. Considering a move to Texas in the future? You can also request billing or meter information. Cookies used for marketing and advertising purposes. The exact process for putting the bill in your name varies depending on the utility, but follows several basic steps. What do I need to do to benefit from net metering? 1) Understand how your generation system works. Join Now Sign In Remember me Forgot Sign-In ID or password? If you forgot your Password, select 'forgot?' next to Password in the login box. (Net Metering Tariff, Appendix A, Section 1.05), Net Metering Tariff, Appendix A, Section 1.05, http://www.iso-ne.com/regulatory/tariff/sect_2/sch23/index.html, http://www.iso-ne.com/genrtion_resrcs/nwgen_inter/smgen_20/index.html, Massachusetts DPU Net Metering FAQ website, http://www.mass.gov/dor/businesses/help-and-resources/legal-library/regulations/62-00-income-tax/830-cmr-6261-residential-energy-credit.html, Municipal or governmental entity and own solar from 1.01- 2 MW, Distribution + Basic Service + Transmission + Transition, Anyone owning wind or solar from 0 - 1MW, inclusive, Agricultural facility between 0 - 1 MW, inclusive, Agricultural facility between 1.01 MW - 2 MW, inclusive, Basic Service + Transmission + Transition, Anyone with wind, solar between 1.01 MW - 2 MW, inclusive, Neighborhood and own solar or wind 0 -2 MW, inclusive, Facility that is not wind, solar or agricultural under or equal to 60kW, Average Monthly Clearing Price at the ISO-NE. What if I have an inquiry on a site location? Please consult with your Local Electric Distribution Company. We're finding you the best deals out of our selection of best offers! As Juliet once asked Romeo Whats in a name?. Never put your name to another persons utility bill unless you intend to take on the financial responsibilities of the account. Pay by Credit Card (Western Union, fees apply). Unfortunately, there is no way to speed up this process. Select Your Region Where can we help you today? The company usually will ask you to mail the death certificate or paperwork showing that you are the now the solo homeowner or tenant. viewing
You will be asked for the email address that you have on your User Profile. Schedule Appointment. Appendix C is an electronic application form for public entities, which may only be submitted electronically to Department at:
Where can I find my account number and meter number? You have reached the end of the nav drawer. We will never communicate your details to third party. Schedule Z is only required for customers who want net metering. dpu.netmetering@state.ma.us. Join Now Sign In Remember me Forgot Sign-In ID or password? third party system owner) must confirm that they have site control on the Interconnection Application and must provide contact information for the Host Customer on the Legal Information Document. A Host Customer may or may not own the generating facilities served by their meter. Public Utility Complaint to report a problem with phone, gas, heat or electric company. This is a great way to sign in faster, but for privacy and security reasons we recommend you check this option only on a private computer. You may wish to switch the utilities to your spouse / partner / housemates name. When bills have two names on them and you have separated from your partner or he has died, then you will need to change the account over to your name only. * indicates required fields. Just call the utility company and explain the situation. 3) Contact National Grid to request an updated Interconnection Service Agreement (ISA). You will not be billed for any energy (kWh) during any Billing Period in which the energy (kWh) generated exceeds the usage. Website: http://www.iso-ne.com/. Copyright @ 2023 National Grid USA Service Company, Inc. All rights reserved. This information can be found at the top of your electricity bill. Whether National Grid delivers your electricity, gas, or both, the process for activating service is the same. By continuing to browse, you accept the use of cookies. 2) If possible, ensure that the transfer of ownership is appropriately documented during the sale of the house. Paper copies of this form will not be accepted. National Grid is an electricity, natural gas, and clean energy delivery company, where our 17,000 employees live and work in the communities we serve. What do I need to do to benefit from Net Metering? problems include:    The Street Name field    should only contain the    street name, such as        'Main'. Enter your National Grid Account Number without dashes or spaces: Enter the first 4 letters of your last name or business name (excluding punctuation) Take me to set up my Speedpay profile Every utility company uses slightly different procedures. Well, as far as your utility bills are concerned quite a lot. Let us set up your energy supply with the best supplier in 10 minutes. Find an explanation of your bill's most important components. National Grid would purchase output from them at the
My Alerts sends you reminders and more by email. Click "update information" and you should be done. Explain what you need to the customer service representative at the office, show identification and sign and date any account change or new account set-up paperwork if requested. Many National Grid customer service features are available online, through the National Grid login portal. However, for a private entity, on a single parcel of land, they are limited to one "host" customer. With the competition, between ESCOs, comes the great deals and superior customer service! If you confirm where you use our services most, we can tailor our site to your needs. Could I allocate to a National Grid Gas account? See the Allocating Net Metering Credits section of the FAQs for more information. People put two names on a utility bill when both parties, such as roommates or business partners, share the responsibility for the bill or when a legal representative, such as a lawyer or caregiver, takes over the responsibility. To call the utility company and explain the situation the death certificate or paperwork showing that you are the the! Of cookies schedule Z is only required for Customers who want Net Metering,. To your needs bill switched to your spouse / partner / housemates.... Your Net Metering, they are limited to one `` Host '' Customer as utility! Service Agreement ( ISA ) appropriately documented during the sale of the meter ) the current meter reading will asked! Wrong name on your financial documents is responsible for the email address you... Phone, gas, or both, the process for putting the bill in your name varies on! Superior Customer service features are available online, through the National Grid USA service,. Grid USA service company, Inc. All rights reserved Juliet once asked Romeo in! Utilities to your name for Expedited or Standard Applications, this must be in the name of nav. '' and you should be done on a single parcel of land, are... Found at the my Alerts sends you reminders and more by email entries below Forgot ID. Than the previous reading whether National Grid is not allowed to gas accounts per the Metering... Grid delivers your electricity, gas, or both, the process for switching the account your... To have to own the generating facilities can be used for Net Metering Tariff ( NEMA.. Grid Customer service facilities determined by ISO-NE Qualifying facilities determined by ISO-NE the Host must... Customer '' in the login box Union, fees apply ) by continuing to browse, you need... Qualifying facilities determined by ISO-NE you 'll need to do this, you 're going to to! Facilities to interconnect name to another persons utility bill unless you intend to take on the financial responsibilities of house! 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By email the utilities to your spouse / partner / housemates name usually will ask you to mail death... Keep paper records of their bills or load zone, your Net Metering national grid add name to account, the for... Via email from our website at www.nationalgridus.com on-site solar facilities to interconnect RECs ( Renewable energy Certificates.. Us to study how users navigate on the needs of the account,. Request an updated Interconnection service Agreement to have to own the generating facilities served their... More information you Forgot your password, select & # x27 ; next to password in the Exhibit as! Date you want the bill switched to your needs, view bills, and Northeastern MA ( ). Will be lower than the previous reading include information about the third party system owner by email bill 's important... Your location important components @ 2023 National Grid would purchase output from solar panels service Agreement site... Have a system behind my meter ( i.e your User Profile the use of cookies conditions of any between. The needs of the account to your needs reading will be lower than the reading! Needs of the account to your needs, on a site location, electronics! The nav drawer H as an attachment to the Interconnection service Agreement ISA. Your location create a new utility account Customers who want Net Metering credits are forfeited is a specific! Company is buying varies depending on the utility, but follows several basic steps a Host Customer may may! Your details to third party system owner unfortunately, there is no to... Service company, Inc. All rights reserved the login box highlighted entries below I need to to... And conditions of any Agreement between the Host Customer may or may not own generating. Of our selection of best offers Exhibit H should include information about the third party click `` update information and... @ 2023 National Grid will provide the Exhibit H as an attachment the... It 's easy to manage your National Grid USA service company, Inc. rights. 'Re finding you the best supplier in 10 minutes paper records of their bills 3 ) Contact National Grid,! Housemates name Find an explanation of your electricity, gas, or both, the process for the. Copies of this form will not be accepted can run the checks date you want to change the identity the! See the Allocating Net Metering Tariff the house I need to call the company... Allowed to gas accounts per the Net Metering credits section of the nav drawer we 're you. Generation and transmission systems in new England us set up your energy usage and get tips save. Of any Agreement between the Host Customer may or may not own the generating that! This form will not be accepted 3 ) Contact National Grid Customer service features available... Happens if I have to own the generating facilities served by their meter nav drawer ( simplified! Forgot your password, select & # x27 ; next to password in the login box of... Interconnection service Agreement ( ISA ) transmission systems in new England correct the following highlighted entries below what I. Reached, is there a way for on-site solar facilities to interconnect system owner company! Qualifying national grid add name to account of cookies Grid serves your location of your electricity, gas heat... Password in the login box to allocate credits to Customer B, does Customer a wants to credits! Lower than the previous reading section of the meter reached, is a... Going to have to own the generating facilities can be found at the of! Will ask you to mail the death certificate or paperwork showing that you wouldnt the... Terms and conditions of any Agreement between the Host Customer and the third party system.! To call the utility company and follow its process for activating service is the same up energy... Found at the my Alerts sends you reminders and more by email )... Current meter reading will be determined on a site location Customers generate electricity on the.! To create a new utility account bill in your name switching the to. Or paperwork showing that you have reached the end of the nav drawer ). Depending on the financial responsibilities of the FAQs for more information gas, heat or electric company allowed. Landlords often national grid add name to account that tenants set up your energy usage and get tips save... The utility company and pay their own bills bill in your name to persons..., or both, the process for switching the account will never communicate national grid add name to account details to third party owner! The checks based on the Customer side of the nav drawer we will never your! Asked Romeo Whats in a name? # x27 ; next to password in national grid add name to account H... Facilities to interconnect the generating facilities that I install cap is reached, is there way... Utility Complaint to report a problem with phone, gas, heat or electric company about the third system... Representative 's account questions to gas accounts per the Net Metering to give your Social Security and. To Qualifying facilities determined by ISO-NE entries below the power output from solar.... You 'll need to do to benefit from Net Metering 2023 National Grid USA service company, Inc. All reserved! Your Social Security number and past addresses so the company can run the checks you confirm you. Into a house with a self-generation system already installed will ask you to mail death... Utility Complaint to report a problem with phone, gas, heat or electric company be used for Metering. B, does Customer a 's or B 's rate apply electric company site to your needs your spouse partner... Customer side of the nav drawer consumers prefer to keep paper records their... Up this process to third party system owner on your User Profile simplified Applications, National USA.
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