Violent crime, such as homicide, kidnapping, carjacking, and robbery, is widespread, the department wrote. Get all the stories you need-to-know from the most powerful name in news delivered first thing every morning to your inbox. Float along the lazy river, shred on the FlowRider surf simulator, or simply relax in a poolside cabana as we bring you gourmet bites and chilled drinks. It's been very disappointing!! This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher. The best night for entertainment was the Queen tribute. Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast. I hope you give us the opportunity to host you again in the near future and allow us to make you live a greater experience at Planet Hollywood Cancun. Yes, free parking is available to guests. Room categories are not indicative of room views. Indulge in the incredible flavors and techniques of Japanese cuisine. Mingle with like-minded guests over carefully crafted cocktails at this unique bar. After feeling exacerbated, I went to the manager Roberto Bono. I will say that it was noticeable. We are Adults Only Scene but have chosen to spend our two weeks at the family pool. PH provides a star feeling when you arrive with a red carpet style grand entrance. 97% of travelers recommend this experience. Even though they had multiple rooms to cover, they were responsive and attentive. Upon check-in we're given the wrong room. Yonathan is the best! The bodies of two men dismembered in plastic bags were also located in a separate spot. We had no difficulty finding chairs at either the pool or the beach. Due to the recent U.S. travel entry requirements of a negative COVID-19 test to enter into the United States, Planet Hollywood offers the test on the property, and it is included in your stay. It was ok. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. The kids enjoyed the grotto bar. I did the "STAR PACKAGE" and I can tell you it wasn't worth it. 12:00 pm, This gourmet food emporium features the hottest culinary trends from around the globe, with local farm-fresh dishes, a wood-burning oven for made-to-order flatbreads, a patisserie for hand-crafted baked goods, a taco stand with food truck-style Mexican tr. We walked it and were overwhelmed by a slough musty smell and extreme humidity. Additionally, there are several gyms, a spa, and plenty of excellent nighttime entertainment options, including theme nights like silent disco party, red carpet night, and more. When you arrive, try to make as many reservations as you can for the time that you are there. The bartenders are all amazing and friendly. Planet Hollywood guests can get the full star experience as a STAR Class member, and enjoy A-List exclusives. All Rights Reserved. Experience customized fine dining at 6th Sense Chefs Table, sure to be one of the highlights of your vacation. Dear Scott, Thank you very much for being our main Star of the show and for your comments, both towards our hotel and the service of our team, but most of all for letting us know about all the fun you had at our resort with your friends. Highlights for us were the Mexican restaurant (not the Mexican buffet held in front of the main stage, which was underwhelming) and the Indian restaurant. Cheeco, Amilyn, Yimin, are just a few that stood out to us. The best night for entertainment was the Queen tribute. Planet Hollywood, Cancun: Address, Phone Number, Planet Hollywood Reviews: 3.5/5. So, you'll be happiest if you don't plan to leave the resort during your stay or if you want to do excursions close to the resort. But really wasted his afternoon. Although the resort has 11 bars, I had two favorite spots: And of course, Planet Hollywood served Jack Daniels, so you know it was definitely my type of resort with top-shelf liquor and nothing cheap or watered-down. They did not love it. Yes, dry cleaning and laundry service are offered to guests. Pay the extra for the star class upgrade. The perfect A-lister escape, this adults-only, all-inclusive paradise features a private stretch of white-sand beach, exhilarating pool parties, gourmet restaurants, and lively bars all in a luxe, modern setting. Dear Darby, Thank you for sharing your review of Planet Hollywood Cancun. The staff here have been outstanding. The grounds of the property were very maintained and clean. We also ate at Italian twice. Planet Hollywood Cancun Resort is an all-inclusive beachfront resort sitting on a stretch of white sand beaches. We never ate at the Hibachi or any restaurant for 5 days because we couldn't get in unless we ate at 4:00. Ricky at the Customer Service Desk has been very helpful in numerous ways. There are very few places to eat during the day so we basically ate the same food everyday. Housekeeping was ok. We didnt get fully restocked towels or toiletries consistently even with tipping. Home; The Quantum Leap Podcast; Thinking Outside The Longbox We did bring our own floats for the lazy river and were glad that we did, as people seemed to hoard them throughout the day. The next time someone with us went at 12:45 to wait until 3:00. in the morning. Lazy River. Amazing resort, enjoy the staff and the shows. Lilly failed to deliver on every level. Planet Hollywood Cancun, An Autograph Collection - All Inclusive Hotel Class 5 out of 5. The porters were great. However, as of January 26, 2021, a negative PCR test is required for all travelers flying into the United States aged two and older. We had large sharing plates of appetizers and great meals. Breakfast was excellent. Tripadvisor performs checks on reviews. I wrote a blog about what its like returning to the United States with a negative COVID-19 test. The perfect A-lister escape, this adults-only aged 18+, all-inclusive paradise features a private stretch of white-sand beach, exhilarating pool parties, gourmet restaurants, and lively bars all in a luxe, modern setting. Couple in lobby with computer. Bottom line is save your $$ and just tip well to the other employees. Grab a drink, sit back and enjoy the beautiful view! Had an issue we weren't happy with, but your wonderful customer service crew handled it well above our expectations. Pay the extra for the star class upgrade. Once we didnt get in. The property is big so many different pool options. We stayed in a junior swim up suite with our 5 and 3 year old kids. The activities are really fun, the activities teams are amazing and super cool with the people ( Pamela, Sindy, Paola, Sabby is really sweet when you need a drink or food so shes really fun to talk to). With an extensive wine list to pair with every meal. Dine like a Hollywood A-lister at Star Class Bar & Grill. None of the deaths occurred in Cancuns beach-side hotel zone. Experience customized fine dining at 6th Sense Chefs Table, sure to be one of the highlights of your vacation. The staff were friendly, including Yomelly our dedicated personal agent (Star Class upgrade) who was there to help whenever possible. Bottom line is save your $$ and just tip well to the other employees. Some seaweed. There's a sports bar, Overtime Bar and Grill. If he wasnt in our section, he instructed the other servers of what we wanted. Yes, guests have access to a pool, a fitness center, and fitness classes during their stay. Find your perfect escape just 45 minutes from Cancun International Airport in the glamorous haven of Costa Mujeres. We ate at Shores outside. Eight bodies were discovered on the streets of Cancun since Monday night, authorities said. Tripadvisor performs checks on reviews. Unfortunately, it was canceled due to the pandemic and because the resort pushed back its opening date from March 2020 to December 2020, with it eventually opening on January 29, 2021. The wait to experience Planet Hollywood Cancun was well worth it, and I cannot put into words how much this resort offers for every type of traveler, age group, and personality. The surf was rough. We waited for an hour and half the next time and were seated by 9 and ate by 10. The resort itself was very clean and everyone was friendly. We liked both the Italian restaurant and the burger bar for lunch, and enjoyed the take away pizza as well (just be sure to order well in advance of when you plan to eat). It seemed to get really busy on the weekend. But nevertheless, workers are actively improving things on a daily bases, fixing lights, painting patios, etc.. Star regards, Jonathan Iriarte General Manager, Clean, modern resort on a beautiful stretch of beach, Our family traveled to Planet Hollywood Cancun in February 2023. Decide which restaurants you want to eat and what day. The others were hit and miss. Ten of the restaurants are on the family side, which is open to both sides of the complex, and the other two restaurants are located on the exclusive Adult Scene side. We also ate at Italian twice. Our team checks each review posted on the site disputed by our community as not meeting our. STREETS OF CANCUN RUN RED WITH 14 MURDERS IN 36 HOURS On Tuesday, authorities found one man bound and shot to death. Hi any advice on the best time to try and get into the restaurants? My family and I chose this Planet Hollywood Cancun based on the pictures and its 5 star rating but I wish we would have done more research. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The meal was great. It was windy most days especially on the beach. The meal was great. Even with Roberto making dinner reservations for us we still didn't get our reservations every time, despite making the text requests. We recommend calling ahead to confirm details. Although depending on the time of day waits for freshly prepared food could be long. We were not particularly impressed with our meals at the steakhouse (steaks were overdone and service for us was very slow), but certainly did not go hungry. Grab a cold one and a pub-style bite and watch the energy of the moment unfold. This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher. We also received three. The all-inclusive Planet Hollywood Beach Resort Cancun Aerial view of the hotels in this beach resort The inauguration of this 898-room hotel complex, whose investment reached 200 million dollars, was scheduled for December 15, 2020. Our talented chefs and mixologists will create a mouthwatering experience for you and your entourage. The bed and pull out sofa (there is actually one on each side of the room, though we only used one) were both comfortable. We are Adults Only Scene but have chosen to spend our two weeks at the family pool. Reserved exclusively for STAR Class members, this venue promises an exclusive experience just steps from the sand with a panoramic view of the ocean. With 10 restaurants, 1 buffet, 11 bars, and a coffee caf, there is something available for everyone's taste buds. Are there opportunities to exercise at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? Chichen Itza, Cenote and Valladolid All-Inclusive Tour, Captain Hook: Pirate Show and Dinner Cruise in Cancun, Private Yacht 46ft Sea Ray Snorkel up to 15 pax 23P2, Private fishing charter Bertram 31ft 6 pax max if you don't fish you don't pay, Hip Hop Sessions Boat Party Cancun (Adults only), Coco Bongo Cancun Gold Member VIP Night Out by After Dark, Sailing Experience to Isla Mujeres in a Catamaran with Open Bar, ATV Jungle Adventure with Ziplines, Cenote & Tequila Tasting, 5-in-1 Cancun Snorkeling Tour:Swim with turtles, reef, Musa,shipwreck and cenote, Private Yacht Rental Sea Ray 46ft Cancun 23P3, Private Yacht - 46 ft SeaRay Cancun Bay Snorkel 23P4, Luxury Catamaran and Snorkel. All Tripadvisor reviews for this product that have a bubble rating of 4 or higher checks each review on. Offers a business center, meeting rooms, and robbery, is widespread, the department.. The energy of the highlights of your vacation the time that you there... 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